INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?

All Canadian orders receive free shipping on orders. International orders (USA & beyond) should contact us for shipping details – please use this form. For full shipping details, please visit this page.

Can we pick up products or try them on?

Unfortunately no, Nice Shoes is an online store, with no physical location for visits.

Where do you ship to?

We ship all across Canada, and can make arrangements for international orders, please use the form for this!

What payment methods are accepted?

We accept all major credit cards (include VISA, Mastercard, Discovery and American Express), as well as PayPal.

We’re also experimenting with E-Transfers. When you place your order, and select this method, we’ll send you a follow-up email with instructions for payment.

What if an item is out of stock?

Unfortunately, if something is sold out, we don’t have any available, but you can take advantage of our Back In Stock notification feature, and simply enter your email address and you’ll get a notification when it’s back in stock! (This helps us in our ordering as well, so please do use this!)

Is everything sold here vegan?

Absolutely! We only sell vegan products and we’re careful to screen all products and manufacturers. Please feel free to contact us through the form on this page if you have any questions or comments.

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